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Shipping Information:
At Posh Doggie Necklace (PDN), shipping is always free for our US, Canadian and UK customers. For more information, if you are out of these areas, please contact at sherry@doggienecklace.com. We ship USPS First Class unless otherwise stated.
 
Packaging:
Upon completion, all crystal doggie necklaces and kitty jewelry are polished and placed in a cute doggie necklace theme gift wrap, including a treat for that special dog or cat in you life. It is then placed in a padded bag and then a padded envelope for shipping, for even more protection. We have shipped hundreds of packages this way and none have been damaged in shipping.
 
Time frame:
Since each dog or cat collar is handmade, for your special pet, please allow7-14 business days prior to shipping; some orders may ship much sooner. But please remember, your doggie necklace isn't made until your order is placed. Created especially for your lovable pet. If for some reason your order is delayed, we will be sure to notified you.

Engraving:   Please give detailed engraving instructions in the text box on each page. We will probably contact you just to make sure we have everything correct. Also, please allow an additional week if you are ordering engraving with your dog or cat collar tag or charm purchase.
 
Once the PO has it:
Please remember, once I place your posh doggie necklace or kitty necklace at the Post Office, it is out of my control. If you do run into a problem, please notify me and I will do my best to help. However, I can not be held responsible for lost packages. Insurance is available upon request.
 
Expedited shipping:
We understand that sometimes you may need or want your doggie necklace quickly. For an additional charge, we may be able to expedite your order. Just contact me to discuss options.
 
Special requests:
If you have a special request, please let us know. We want to make sure we ship your doggie necklaces or kitty necklaces in a manner you're comfortable with. Our customers are our first priority!
 
  
 

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